tk786 Privacy Policy

This privacy policy is issued by the tk786 platform and applies to all members who use our website and services. When you register, log in, or use any service on tk786, you are considered to have accepted the terms of this policy.

We treat the security of your personal information as our top priority. Using SSL encryption and advanced security technology, tk786 ensures your data remains protected at all times. Any changes to this policy will be published on the platform in a timely manner.

1 Information Collection

tk786 collects various types of information from its members. This information comes from two main sources — information you provide directly and information collected automatically.

Information you provide directly:

• Full name, date of birth, and gender
• Valid email address and mobile number
• Residential address (including district and division)
• Government-issued identification for identity verification (national ID card or passport)
• Financial transaction details — such as bKash, Nagad, Rocket, Upay, or bank account information
• Your messages and complaint details when contacting customer support

Information collected automatically:

• IP address and device type
• Browser type and version
• Website visit times and gaming activity logs
• Information collected through cookies and similar tracking technologies

We only collect information that is necessary for providing our services. Collecting excessive or irrelevant information is against tk786's policy.

2 Purpose of Using Information

Information collected by tk786 is used for the following purposes:

• Account management: Creating, verifying, and smoothly managing your tk786 account.
• Financial transaction processing: Completing all financial transactions, including deposits and withdrawals, safely and accurately.
• Identity verification: Completing the KYC (Know Your Customer) process in accordance with applicable regulations and preventing fraud.
• Customer support: Responding quickly and effectively to your questions, complaints, or support requests.
• Platform improvement: Analysing information to further improve and personalise the user experience.
• Security assurance: Detecting suspicious activity and preventing fraudulent transactions.
• Legal obligations: Storing and providing information as required under applicable laws and regulations.

3 Information Storage and Security

tk786 applies industry-standard security measures to keep your personal information safe:

• SSL encryption: All data transmission on our platform is protected by 256-bit SSL encryption.
• Secure servers: Your information is stored on servers protected by advanced firewalls and anti-intrusion systems.
• Access control: Only authorised staff have limited access to your information on a need-to-know basis.
• Regular security reviews: Our security measures are regularly tested and updated.

tk786 retains your information for as long as your account remains active or as needed to provide services. Even after an account is closed, certain information may be retained for a specified period to meet applicable legal obligations.

In the event of a data security breach, we will notify the affected users as soon as possible and take the necessary corrective action.

4 Sharing Information with Third Parties

tk786 may share your information with third parties only in the limited circumstances listed below:

• Payment processing: Our authorised payment partners — such as bKash, Nagad, Rocket, Upay, and bank transfer service providers — may receive the necessary information to complete financial transactions. This information is used solely for the purpose of completing the transaction.
• Identity verification services: Necessary information may be shared with our authorised verification partners to carry out the KYC process.
• Legal authorities: Information may be provided to the relevant authorities pursuant to a court order or legal requirement.
• Technology service providers: Technology partners used to operate the platform, who work under strict confidentiality agreements.

Your personal information is not shared with third parties for any purpose other than those listed above. All third parties with whom information is shared are obliged to comply with tk786's privacy standards.

5 Cookie Policy

The tk786 website uses cookies and similar technologies. A cookie is a small text file stored in your browser that helps improve your experience using the site.

Cookies we use:

• Essential cookies: These cookies are essential for maintaining login sessions and ensuring security.
• Functional cookies: These cookies are used to remember your preferences and settings.
• Analytics cookies: These cookies are used to monitor platform performance and improve the user experience.

You can control or disable non-essential cookies by changing your browser settings. However, disabling cookies may cause some website features to not work properly.

6 Your Rights

As a registered user of tk786, you have the following rights regarding your own information:

• Right to access: You may request to view the information we have collected about you.
• Right to rectification: If any of your information is incorrect or incomplete, you may request a correction.
• Right to erasure: In certain circumstances, you may request that your personal information be deleted. However, we may be required to retain certain information due to legal obligations.
• Right to object to processing: You may object to your information being processed for a specific purpose.
• Right to data portability: You may request your personal information in a structured, readable format.
• Right to withdraw consent: You may withdraw any permission given on the basis of consent at any time.

To exercise these rights, contact us at [email protected]. We will endeavour to respond to your request within a reasonable time.

7 Children's Privacy

tk786's services are intended for individuals aged 21 and above only. We do not knowingly collect any personal information from minors.

If a minor has inadvertently registered on our platform and this comes to our attention, we will immediately close that account and delete the associated information.

8 International Data Transfers

To provide tk786's services, your information may be stored on servers outside Bangladesh. In such cases, we ensure that:

• Adequate data protection measures are in place in the country to which the information is being transferred.
• Industry-standard agreements and safeguards apply to the transfer of information.
• Third-party server providers are contractually bound to comply with tk786's privacy standards.

Contact us for any questions regarding international data transfers.

9 Marketing Communications

If you consented to receiving marketing communications at the time of registration, tk786 may send you information about new bonus offers, updates, and promotional content. These communications will contain information only about tk786's own services and offers.

To opt out of marketing communications:

• Click the "Unsubscribe" link at the bottom of any email you receive.
• Send your request directly to [email protected].
• Update the communication settings in your account.

Even after opting out of marketing communications, tk786 may still send you important account-related notifications, such as transaction confirmations or security alerts.

10 Policy Changes and Updates

tk786 may change or update this privacy policy from time to time. Depending on the scope of the changes, we will notify you in the following ways:

• Publishing a notice in a prominent location on the website.
• Sending a notification to your registered email address for significant changes.
• Indicating the date of the most recent change at the top of the policy.

Continuing to use the platform after the updated policy is published will be considered acceptance of the changes. If you do not agree with the changes to the policy, you may close your account.

11 Applicable Law and Jurisdiction

This privacy policy is consistent with applicable laws and regulations. In the event of any dispute or claim relating to this privacy policy, both parties will first attempt to resolve the matter through mutual discussion.

If resolution through discussion is not possible, the matter will be settled through the appropriate authority. If any part of this policy is declared invalid, the remaining parts will remain fully in effect.